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Senior Quality Assurance

Plano, Texas

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"AT&T allows me to work on projects that will be seen by millions of customers."

Megan T. — Sr. Specialist, Software Engineer

"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."

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JOB TITLE: Senior Quality Analyst

JOB LOCATION: 2900 Plano Pkwy., Plano, TX 75075

DUTIES: Using testing techniques, design, develop, analyze test plans and strategies, write and execute test cases, and troubleshoot defects for applications. Determine integrated testing solutions that include cross dependencies between organizations and programs, develop data and environment strategies utilizing architectural skills and methodology to meet performance, usability, scalability, reliability and security needs. Responsibilities may include E2E testing which encompasses the entire customer experience including sales, ordering, provisioning, activation, billing, payment processing, and customer service. E2E testing also requires extensive knowledge of the Network for integrated IT / Network tests to ensure services function, are properly billed, and issues can be resolved/managed. Oversee quality assurance processes for all products, working closely with staff to define the optimal solution for each issue that may arise and implement in-house quality procedures, standards and specifications. Using testing techniques, design, develop, analyze test plans and strategies, write and execute testcases, and troubleshoot defects for applications. Develops automation strategies that will enhance test execution, manual test coverage and the consistency of regression testing. Determine integrated testing solutions that include cross dependencies between organizations and programs. Collaborates with Program Managers, Dev leads, Architects to identifying test scenarios for large programs. Develop data and environment strategies utilizing architectural skills and methodology to meet performance, usability, scalability, reliability and security needs. Report defects and follow up on their closure. Analyze test results, report test metrics, prepare and present test reports. Communicate progress proactively and regularly using various tools and strategies (governance calls, stand-up calls, formal jeopardies, escalations, daily/weekly progress reports, defect metrics collections). Coordinate with teams involving all phases of the Software Development Life Cycle and facilitate certification for production deployment.

REQUIREMENTS: Requires a Bachelor’s degree, or foreign equivalent degree in Computer Science or Information Technology and 5 Years of progressive, post-baccalaureate experience in the job offered or5 Years of progressive, post-baccalaureate experience in a related occupation in the software quality field including prior hands-on quality engineering experience; understanding of multitier web application architecture and micro-service technologies; working knowledge of database, ability to write basic SQL/NoSQL queries; experience in writing automation scripts using Java, TestNG, Selenium; analytical and troubleshooting skills, including requirements analysis and basic application architecture knowledge; software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance); Technical Skills: Java, Java Script, REST API, REST Assured, Spoc, Jira, Jira Align, Jenkins, Oracle, NoSQL, Maven, GitHub, SoapUI, Postman, Datastax Devcenter, Postgres, Offset Explorer, Apache JMeter, Rainmaker.

Our Senior Quality Analysts earn between $130,000 - $158,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers.

Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage

· 401(k) plan

· Tuition reimbursement program

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave

· Paid Caregiver Leave

· Additional sick leave beyond what state and local law require may be available but is unprotected

· Adoption Reimbursement

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone 

Weekly Hours:

40

Time Type:

Regular

Location:

Plano, Texas

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.



Job ID R-109493 Date posted 05/21/2026
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

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Step 3

Conditional
Job Offer

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Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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