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Expert System Engineering - Charging & Usage Platforms

Alpharetta, Georgia

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innovate

Discover the undiscoverable.

"AT&T allows me to work on projects that will be seen by millions of customers."

Megan T. — Sr. Specialist, Software Engineer

"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."

Technology

Don't just imagine the future. Create it.

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

This Expert Systems Engineer role sits at the center of the team responsible for how network usage is processed, rated, and monetized at scale, supporting revenue‑critical systems across the enterprise. As a technical leader within the Charging & Usage domain, you will own the architecture and technical direction of high‑volume, performance‑sensitive platforms while helping drive AI‑enabled modernization and platform evolution. While your primary focus is charging and usage, you will operate with an enterprise platform mindset, applying AI, automation, and modern architecture patterns to improve efficiency, scalability, and long‑term system sustainability across domains.

What You’ll Do

  • Design and evolve largescale charging, usage rating, and network data processing platforms that support realtime and highvolume monetization of network traffic.

  • Architect scalable, highperformance systems that ingest, process, rate, and distribute usage data across complex BSS and downstream ecosystems.

  • Translate charging and usage business requirements into endtoend technical designs, ensuring accuracy, performance, and reliability at scale.

  • Serve as the primary technical owner for charging and usage initiatives, accountable for architecture decisions, roadmap execution, and delivery outcomes.

  • Lead crossfunctional design efforts involving network systems, mediation, rating engines, downstream billing, and data consumers.

  • Partner closely with vendors and internal platform teams to influence technical roadmaps and ensure seamless system integration.

  • Conduct deep performance, latency, and reliability analysis, proactively identifying and resolving system bottlenecks and operational risks.

  • Apply AI and advanced automation to improve rating accuracy, throughput, anomaly detection, and delivery efficiency.

  • Maintain detailed system and architecture documentation, ensuring compliance with security, risk, and regulatory requirements.

  • Act as a senior technical leader across domains, influencing broader platform decisions beyond charging and usage.

What You’ll Need

  • Proven experience designing charging, usage, mediation, or networkadjacent platforms in largescale enterprise environments.

  • Strong system architecture skills spanning realtime processing, highvolume data pipelines, and distributed systems.

  • Handson experience translating business monetization requirements into resilient technical solutions.

  • Ability to operate across network, platform, software, and cloud environments.

  • Experience leading complex initiatives through technical influence rather than direct authority.

What You’ll Bring

  • Master's degree (MS/MA) desired in Computer Science, preferred.

  • 10+ years of related engineering experience.

  • Deep expertise in charging, usage rating, or network data processing, combined with enterpriselevel architectural thinking.

  • A track record of leading highimpact, crossdomain initiatives tied to revenuecritical systems.

  • Strong problemsolving skills in ambiguous, highscale environments.

  • Comfort engaging with senior and executive leaders as a technical authority and advisor.

  • An enterprise mindset — able to think beyond a single system and connect solutions across platforms.

Our Expert System Engineering , earns between $171,000-$287,200 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage  

  • 401(k) plan  

  • Tuition reimbursement program  

  • Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)  

  • Paid Parental Leave  

  • Paid Caregiver Leave  

  • Additional sick leave beyond what state and local law require may be available but is unprotected  

  • Adoption Reimbursement  

  • Disability Benefits (short term and long term)  

  • Life and Accidental Death Insurance  

  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  

  • Employee Assistance Programs (EAP)  

  • Extensive employee wellness programs  

  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,

  • AT&T internet (and fiber where available) and AT&T phone.

  • Long Term Grants and Deferred Compensation

#LI-Onsite – Full-time office role-

Ready to join our team? Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

USA:GA:Alpharetta / 500 North Point Pkwy - Adm (owned):500 North Point Pkwy, USA:TX:Plano / W Plano Pkwy - Adm:3400 W Plano Pkwy

Salary Range:

$171,000.00 - $287,200.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.



Job ID R-103658 Date posted 03/18/2026
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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