Job Description:

AVP – Technology Operations Innovation, Automation & Quantum Protection

Role Overview:

The AVP, Technology Operations Innovation, Automation & Quantum Protection is a senior leadership position responsible for developing, managing, and executing the organization’s strategy for technology operations and identity and access management (IAM), with a distinct focus on AI, automation, and quantum-resistant technologies. This leader drives the adoption of advanced methodologies to modernize identity governance, authentication, federation, and privileged access management, delivering seamless, secure, and user-centric experiences. The AVP partners closely with digital technology, security, legal, compliance, and customer experience teams to deliver scalable, compliant, and future-ready IAM solutions.

This position can be based in Dallas, Charlotte, NJ or Atlanta. This role requires in-office presence 5 days per week and relocation assistance can be provided.

Key Responsibilities:

IAM Strategy & Innovation:

• Develop and execute the IAM modernization strategy, integrating AI-driven automation, quantum-resistant security, and innovative identity verification methods to align with business goals and regulatory requirements.
• Lead the adoption of advanced technologies, including applied AI and automation, to optimize identity governance, authentication/authorization, and privileged access.

Technology Integration & Continuous Improvement:

• Collaborate with product, engineering, and security teams to embed AI-powered and automated solutions into IAM platforms, applications, and digital services.
• Monitor, analyze, and report on automation effectiveness; recommend and implement improvements using AI and automation to enhance identity verification, fraud detection, and customer experience.

Industry & External Leadership:

• Stay current with industry trends, emerging technologies, and best practices in IAM, AI, quantum computing, automation, and security.
• Track and codify guidance on IAM and AI standards and frameworks (such as OAuth, OpenID Connect, SAML, NIST AI RMF, MITRE ATLAS) for secure AI deployment in identity contexts.
• Engage with external partners and vendors to evaluate and manage IAM-related products, services, and AI/quantum-driven solutions.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Security, or related field.
• 15+ years of experience in identity and access management, including at least 10 years in a leadership role guiding modernization programs and platform teams.
• Extensive experience with API authentication and integration of identity solutions with customer-facing digital platforms.
• Demonstrated experience implementing and managing AI technologies, automation, and quantum innovations within IAM (e.g., machine learning for identity verification, behavioral analytics, automated fraud detection, ML-based anomaly detection, risk scoring, adaptive authentication, intelligent access provisioning).
• In-depth understanding of IAM technologies, protocols, and standards (e.g., OAuth, OpenID Connect, SAML).
• Deep knowledge of compliance requirements and privacy regulations/frameworks impacting identity and AI (NIST AI RMF, ISO/IEC 27001, PCI, GDPR/CCPA).
• Proven track record in project management and cross-functional team leadership.
• Outstanding communication, stakeholder management, and problem-solving skills.

Preferred Qualifications:

• Relevant certifications are a plus.

Key Traits:

• Strategic Visionary: Ability to define and drive long-term IAM and technology modernization strategies aligned with business objectives.
• Technical Expertise: Deep knowledge in IAM, AI integration & automation,  API authentication and innovation in identity security.
• Innovative Leader: Passion for continuous learning and applying emerging technologies such as quantum-resistant security.
• Collaborative Influencer: Skilled in cross-functional collaboration and stakeholder management.
• Customer-Centric: Committed to delivering secure, seamless, and user-focused experiences.
• Analytical and Results-Oriented: Proficient in risk assessment, mitigation, and delivering measurable improvements in IAM effectiveness.

What Success Looks Like:

• Modernized, scalable, and secure IAM platforms and processes across the organization.
• Effective integration of AI, automation, and quantum-resistant technologies into IAM solutions.
• Enhanced customer and user experience through seamless and secure identity services.
• Strong compliance posture with evolving regulatory requirements.
• Productive partnerships with internal teams and external vendors to drive innovation in IAM.

Our AVP Technology Operations Innovation, Automation & Quantum Protection will earn between $227,600 - $409,700. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
• Long Term Grants and Deferred Compensation

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you will lead transformation surrounded by trailblazing industry leaders like you. You will be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you are at in your career trajectory, you will be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you will be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.