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"AT&T allows me to work on projects that will be seen by millions of customers." Megan T. — Sr. Specialist, Software Engineer "I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."
"AT&T allows me to work on projects that will be seen by millions of customers."
"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."
Don't just imagine the future. Create it.
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.
Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.
What you’ll do:
Program Leadership: Lead cross-functional programs that drive operational excellence across lease lifecycle management, including payments, renewals, amendments, and terminations.
Case Management Oversight: Oversee intake, triage, and resolution of Tower Ops cases, ensuring timely handling of landlord, vendor, and internal inquiries. Establish prioritization frameworks, and escalation paths to improve turnaround times and reduce backlog. Identify systemic issues from case trends and drive upstream fixes (process, system, or data-related) to eliminate repeat defects.
Complex Lease Payment & Reconciliation Management: Lead resolution of complex lease payment issues, including discrepancies, missed/duplicate payments, and contractual misalignment. Oversee end-to-end reconciliation activities to ensure alignment between lease terms, LMPS/system data, and financial outputs. Partner with Finance/Accounting to resolve variances, support accrual accuracy, and prevent financial leakage. Drive root cause analysis and implement controls to improve payment accuracy and reduce recurring defects.
Data Quality: Own initiatives to improve lease data accuracy, completeness, and integrity across systems supporting lease administration. Lead data cleanup efforts tied to abstraction errors, legacy data issues, and system migrations.
Process & Performance Optimization: Identify and implement process improvements to enhance lease lifecycle management, payment accuracy, and operational efficiency.
Financial & Risk Management: Support cost savings initiatives, monitor KPIs, and ensure compliance with SOX controls and lease obligations to mitigate financial and operational risk.
Vendor & Stakeholder Management: Oversee vendor performance and drive accountability across external partners supporting abstraction, QA, and lifecycle operations. Ensure accountability through KPIs, service levels, and continuous improvement initiatives.
Special Projects and Strategic Initiatives: Drive measurable outcomes tied to cost savings, efficiency gains, and risk reduction. Lead Automation and digital transformation efforts. Act as liaison across Tower Ops, Finance, Legal, and Network teams to ensure alignment and execution.
What you’ll bring:
As a Lead Network Proj/Prog Mgmt, you will be responsible for having working knowledge of lease lifecycle management, including payments, amendments, renewals, and terminations. Ability to read, interpret, and apply lease terms and contractual language to support accurate lease administration and payment execution. Strong understanding of financial processes such as invoice validation, payment processing, and reconciliation. Working knowledge of lease package submissions from Site Acquisition (SAQ) vendors, including review of documentation for completeness, accuracy, and alignment with contractual and system requirements.
An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.
Leads high-value, long-term strategic projects and large programs, coordinating with multiple organizations and suppliers. Provides technical guidance, drives automation, mentors junior PMs, leads meetings, and innovates processes.
What you’ll need:
Required Experience:
5+ years of related experience
Certification is required in some areas.
Desired Education:
Bachelor’s Degree (BS/BA), technical degree or equivalent experience preferred.
Supervisor: No
Joining our team comes with amazing perks and benefits:
Weekly Hours:
Time Type:
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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Invested in your satisfaction and continued success.
We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.
Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.
Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.
Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.
Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.
Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.
You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.
When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).
Complete a quick application online and check your status often.
Virtual or in-person Interviews
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