Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

We at AT&T are excited to have an opening in the National Performance Triage team.  This organization analyses the root cause of wireless network performance degradations, develops automation to triage root cause analysis and provides reports on those root causes for leadership and other external groups.

What you’ll do:

• Daily Performance Report Generation: Run our existing Daily Degradation report for our 4G and 5G networks, which triggers submarkets that have had composite quality performance degradation when comparing yesterday’s performance with their daily baseline performance. Send the triggered markets list to our contacts in the impacted markets.

• Data Integrity: Check the source data to ensure that the triggered markets are not due to a data integrity issue.

• Collaboration and Coordination: Work with the markets to determine the root cause of the degradation and have that root cause entered into our database.

• Auto-Categorization: To reduce the workload on our markets, we provide a list of top offenders that contributed to the degradation and included any known information about those sites related to the degradation.  Through your working relationship with the markets, this will provide the opportunity to work with both the markets and your colleagues in the national team to develop rules that will auto-categorize those issues.

• Reporting: Send out the final reports which contain the final root cause analysis to the distribution list.

• Network Modernization Analysis: A separate part of your role will be to monitor the Rocky Mountain Region’s network modernization efforts.  If the Rocky Mountain Region has a significant performance degradation associated with network modernization work, you will need to determine the root cause of the degradation which will require close market collaboration.

What you’ll need:

As a Lead RAN Engineering, you will need to understand all the components in our 4G and 5G networks, from our wireless sites through to the core as failures can happen at any point along that path.  You will need to have a demonstrable knowledge of our key performance indicators (voice and data drops and blocks, uplink and downlink throughput) and how failures impact those key performance indicators.

Since this role requires collaboration with engineers all around the country, you’ll need to have strong collaboration skills.

An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

Develop strategic solutions; ensure alignment with organizational goals; solve moderate to complex issues.

What you’ll bring:

• Required Experience:

  • 5+ years’ related experience.

  • Certification is required in some areas.

• Desired Qualifications:

  • Python

  • Visual Basic

  • SQL

• Desired Education:

  • Bachelor’s (BS/BA) in Technical or Engineering degree preferred.

Supervisor: No

Environmental Requirements:

This position may be responsible for contributing to AT&T compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.

Note: Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, , the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information.

Our Lead RAN Engineering earns between $128,400 - $231,100 annually.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage  

• 401(k) plan  

• Tuition reimbursement program  

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  

• Paid Parental Leave  

• Paid Caregiver Leave  

• Additional sick leave beyond what state and local law require may be available but is unprotected  

• Adoption Reimbursement  

• Disability Benefits (short term and long term)  

• Life and Accidental Death Insurance  

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  

• Employee Assistance Programs (EAP)  

• Extensive employee wellness programs  

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Ready to join our team?  Apply today

#LI-Onsite – Full-time office role

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.