Job Description:

Manager Technology

This position is a hands-on Engineering Leader for new Network Surveillance Management technology that supports AT&T’s leading-edge networks and services, such as network virtualization and 5G, which require extensive surveillance and cross-domain correlation across multiple services. Evaluate and introduce strategic technology to enable Service Assurance architectural goals and transformation goals. This position requires technical leadership, innovation, and deep subject matter expertise in Network Service Assurance.

Will be responsible for leading software development, data modeling, testing, deployment, and support of Network Service Assurance applications.

Required work includes collaborating with system engineers, participating in scrum, development and testing code to meet requirements, troubleshoot issues, monitor performance, and optimize processes for continuous improvement and fixing security vulnerabilities. This role involves people management for up to 20 team members.

Key Responsibilities:

• Team Leadership & Development:
  • Mentoring, coaching, and developing individual team members. 
  • Setting clear expectations and providing regular feedback. 
  • Fostering a collaborative and inclusive team culture. 
  • Resolving conflicts and removing obstacles that impede team progress. 
• Project Management & Delivery:
  • Planning, organizing, and executing software development projects. 
  • Ensuring projects stay on time and within budget. 
  • Managing project scope, timelines, and resources. 
  • Tracking project progress and communicating updates to stakeholders. 
• Technical Oversight & Quality:
  • Providing technical, functional guidance and support to the team. 
  • Ensuring adherence to coding standards and best practices. 
  • Reviewing code and providing feedback to improve quality. 
  • Identifying and mitigating technical risks. 
• Stakeholder Management:
  • Collaborating with product managers, designers, and other stakeholders. 
  • Communicating project status, technical issues, and team performance to senior management. 
• Recruiting & Onboarding:
  • Participating in the hiring process to build a high-performing team. 
  • Onboarding new team members and ensuring they are equipped for success. 
• Continuous Improvement:
  • Staying abreast of industry trends and emerging technologies. 
  • Identifying opportunities for process improvement and innovation. 

Required Skills/Qualifications:

Leadership Skills:

• Personnel and project management skills
• Strategic thinking
• Leadership, teambuilding, and mentoring skills
• Strong communication, interpersonal, and conflict resolution skills
• Critical thinking and problem-solving skills
• Data analytics skills and experience
• Attention to detail
• Flexible thinking, including the ability to pivot and try new approaches when faced with challenges
• Organizational, planning, and documentation skills
• Ability to explain complex information to non-technical management personnel and other stakeholders
• Ability to work on multiple projects in various stages simultaneously

Technical/functional skills:

• Strong hand-on experience in Software Development and data modeling and ETL tools.
• Strong telecom domain knowledge specially on OSS and network service assurance.
• Strong knowledge on data base technologies like Oracle, Postgres and Snowflake.
• Programing experience using java, python or SQL, PL/SQL.
• Experience in unix/linux and shell scripting.
• Experience with working with message/event buses
• Experience in leading large scale application transformation and modernization.
• Experience in managing cross functional teams like developers, DBA, application support.
• Experience in all phases of Software Development Lifecycle including Requirements, Design and Architecture, Development, testing and Quality Assurance, Deployment and Release Management and Maintenance and Support.
• Working experience in public cloud, preferably Azure.
• Knowledge of Apache Iceberg and InfluxDB is a plus.
• Overall Experience: 10+ years in relevant technologies.
• Flexible to work with overlapping hours with USA team.

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.