Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

As a Principal Solutions Architect, you will play a pivotal role in transforming our consumer technology platform into a cutting-edge, cloud-native ecosystem. Collaborate with diverse teams—from business partners to fellow architects—and lead the architectural vision that powers innovation and delivers seamless customer experiences in the LTE, 5G, and broadband space. If you're passionate about shaping the future of connectivity through strategic technical leadership, this role is your next big opportunity.

What You’ll Do

• Architect and deliver scalable, cloud-native, and SaaS-based solutions that transform next-generation BSS platforms.

• Lead the integration of advanced AI and machine learning technologies to automate workflows, enable hyper-personalized customer experiences, and support intelligent, data-driven decision-making.

• Drive initiatives to embed AI/ML models for dynamic pricing, customer segmentation, proactive service assurance, anomaly detection, and real-time product recommendations.

• Collaborate with business, product, engineering, and operations stakeholders to identify and prioritize opportunities for AI/ML optimization across customer journeys and business processes.

• Define and execute the modernization roadmap, including legacy migration, domain-driven design, and adoption of industry best practices.

• Champion domain-centric, event-driven architectures with clear separation of concerns and optimized data flows.

• Establish and enforce architecture standards, governance frameworks, and ensure solutions meet enterprise requirements for security, scalability, ethics, and compliance.

• Mentor solution architects and cross-functional teams, serving as a subject matter expert in AI/ML adoption and fostering a culture of innovation.

What You’ll Bring

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field preferred.

• 8+ years of solution architecture experience, with a focus on large-scale BSS in telecommunications or similar industries.

• Proven expertise in architecting cloud-native, microservices, and SaaS solutions (AWS, Azure, GCP).

• Hands-on experience integrating AI/ML models into enterprise systems, with applications such as dynamic pricing, customer segmentation, predictive analytics, anomaly detection, and real-time recommendations.

• Deep understanding of BSS domains and processes (customer management, product catalog, order management, billing, revenue management).

• Practical experience with domain-driven design, event-driven architectures, and API management.

• Strong grasp of omnichannel strategies, digital transformation, and customer journey optimization.

• Excellent communication, stakeholder management, and leadership skills.

• Familiarity with TM Forum Open APIs, eTOM, SID, or similar industry standards (preferred).

• TOGAF or equivalent enterprise architecture certification is a plus.

Our Principal Solution Architecture, earns between $155,400-$233,200 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage  

• 401(k) plan  

• Tuition reimbursement program  

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  

• Paid Parental Leave  

• Paid Caregiver Leave  

• Additional sick leave beyond what state and local law require may be available but is unprotected  

• Adoption Reimbursement  

• Disability Benefits (short term and long term)  

• Life and Accidental Death Insurance  

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  

• Employee Assistance Programs (EAP)  

• Extensive employee wellness programs  

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,

• AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite – Full-time office role-

Weekly Hours:

Time Type:

Location:

Salary Range:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.