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"We care about our customers & our employees, our business & our communities future." Julia — Corporate Support - M&P Manager "We have an opportunity to make an impact at all levels & have fun doing it."
"We care about our customers & our employees, our business & our communities future."
"We have an opportunity to make an impact at all levels & have fun doing it."
Lead our business with your boldest ideas.
This is a full-time onsite role based in the location(s) posted and is performed at customer's site five days per week. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
The Senior Network Project Manager will provide program support services for the AT&T services and products provided under EIS that are utilized to support voice and security programs. This role will provide direct support to all customer lifecycle phases including service ordering, implementation, issue resolution, inventory management, and billing reconciliation. Support will include coordination between EOUSA IT Staff, Security Program/Project Managers, and United States Attorney’s Offices.
Job Duties/Responsibilities:
Primary duties will include, but are not limited to:
· Consult EOUSA staff and USAO staff to gather information required to process EIS orders.
· Enter AT&T EIS voice and security orders
· Coordinate with EOUSA and USAOs in support of implementation requirements.
· Resolves order and implementation issues in coordination with EOUSA Program and Project Managers.
· Track orders through completion. (all systems orders are tested/accepted and orders closed)
· Track and report service impacting issues.
· Maintain accurate inventory of EIS/AT&T voice and security services.
· Audit EIS AT&T invoice for voice and security services.
· Maintain EIS AT&T services expenditures by service type reporting.
· Consult/resolve invoice issues with AT&T and EOUSA Program/project management.
Required Clearance:
Public Trust (#publictrust) (#clearable)
Required Qualifications:
Desired Qualifications:
Joining our team comes with amazing perks and benefits:
Weekly Hours:
Time Type:
Location:
Salary Range:
AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.
Invested in your satisfaction and continued success.
We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.
Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.
Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.
Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.
Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.
Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.
You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.
When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).
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