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Assoc Director-Digital Customer Growth-Strategy

Dallas, Texas

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create

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"We care about our customers & our employees, our business & our communities future."

Julia — Corporate Support - M&P Manager

"We have an opportunity to make an impact at all levels & have fun doing it."

Corporate

Lead our business with your boldest ideas.

Work Schedule:  This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.  No relocation is offered

Work Location: Dallas, TX

Overall Purpose: Lead the strategic planning and initiative execution for the Digital Consumer organization to deliver on annual and long-range financial and business targets.

Key Roles and Responsibilities:

Strategic Planning & Execution:

Support the development and implementation of annual strategic plans for the Digital Consumer Organization. Translate company vision and objectives into actionable roadmaps, ensuring alignment with broader business priorities.

Cross-Functional Leadership:

Lead and manage high-impact, cross-functional initiatives from ideation through execution, driving timely and on-budget delivery. Facilitate collaboration across product, marketing, technology, operations, and other business units to ensure cohesive execution of digital strategies.

Ad Hoc Analysis & Opportunity Identification:

Conduct rigorous analyses to assess business performance, identify operational gaps, and uncover new opportunities for growth and efficiency. Develop actionable recommendations based on data insights, market trends, and customer feedback.

Business Case Development & ROI Assessment:

Build robust business cases for proposed initiatives, including financial modeling, scenario analysis, and risk assessment. Evaluate and track the ROI of new projects and strategic investments, providing clear recommendations to executive leadership.

Talent Development & Team Leadership:

Hire, mentor, and develop a high-performing strategy team, fostering a culture of innovation, collaboration, and continuous improvement. Drive professional growth and engagement through coaching, feedback, and targeted development opportunities.

Stakeholder Engagement & Communication:

Prepare and deliver clear, compelling presentations and updates to senior executives and key stakeholders. Serve as a trusted advisor to leadership, providing strategic insights and influencing decision-making across the organization.

Supervisor: Yes

Qualifications:

  • Bachelor’s degree in Business, Strategy, Marketing, or related field; MBA or advanced degree preferred.
  • 5+ years of experience in strategy, management consulting, or related fields, preferably within digital commerce and/or telecommunications.
  • Demonstrated success leading cross-functional projects and strategic initiatives in complex, fast-paced environments.
  • Strong analytical, financial modeling, and problem-solving skills.
  • Proven ability to influence senior leaders and drive organizational change.
  • Excellent communication, presentation, and stakeholder management skills.
  • Experience building and developing high-performing teams.


Education/Experience: Bachelor’s degree (BS/BA) desired. 5+ years of related experience.

Compensation: Our Associate Director earn between $158,200 - $237,400 USD annually. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Perks and Benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond state and local law requirements
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness, accident, hospital indemnity, group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone services

Why Join Us: A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformative projects surrounded by trailblazing industry leaders. You’ll be empowered to go above and beyond, making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. Regardless of your career trajectory, you’ll be rewarded by the impact you make in the lives of millions.

Equal Opportunity Employer: AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, and local laws.

Ready to make a difference with AT&T? 

Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$158,200.00 - $237,400.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.



Job ID R-94955 Date posted 05/08/2026
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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