Job Description:

Role Overview

The AVP Technology PMO leads the Technical Program Management Office (PMO) for three major, multi-year consumer technology transformation programs focused on modernizing AT&T’s full technology stack—from backend systems to customer-facing platforms. Drive roadmap integration, resource optimization, risk mitigation, and agile delivery to accelerate transformation and improve customer experiences.

This role is based in Dallas TX or Atlanta, GA requiring in-office presence 5 days a week. Relocation assistance is available for qualified candidates.

Key Responsibilities

• Lead PMO for three consumer transformation programs: BSSe (billing and backend modernization), Digital (AT&T app, website, omni-channel, MarTech), and AT&T Customer Connect (front-end modernization, Salesforce platform).
• Coordinate and align program roadmaps and priorities across diverse stakeholders and leadership.
• Manage upward communication and collaborate with leaders to resolve competing priorities.
• Anticipate dependencies, risks, and remove roadblocks to accelerate delivery.
• Optimize investment portfolio and resource allocation for efficient program execution.
• Monitor program health and provide transparent status reporting to executives.
• Foster Agile methodologies and ensure disciplined execution across programs.
• Lead, develop, and mentor a team of 6-7 direct reports within a ~60-person organization.
• Collaborate with engineering leadership to support innovation and program goals.

Required Qualifications

• Proven experience overseeing large-scale technology transformations, ideally in consumer-facing businesses.
• Strong technical background with a focus on software engineering.
• Strong expertise in Agile software development and product-led delivery.
• Experience managing multiple roadmaps and complex dependencies.
• Demonstrated ability to lead large teams through change and transformation.
• Comfortable managing multi-million dollar budgets and financial planning.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Bachelor’s degree required, Master’s preferred in IT or related field.

Preferred Qualifications

• Experience with emerging technologies, IT governance, and information security management.
• Knowledge of IT systems integration and infrastructure supporting multi-line businesses.
• Proven success in matrixed, geographically distributed organizations.
• Strong business acumen in budgeting, capital planning, and business case development.
• Skilled in team development, resource management, and strategic planning.

Desired Outcomes

• Seamless coordination and execution of transformation program roadmaps.
• Efficient resource and budget management aligned with strategic goals.
• Accelerated delivery of consumer technology capabilities improving customer experience.
• High transparency and effective communication across leadership and teams.
• Cultivation of an agile, innovative culture driving continuous improvement.

Key Skills & Traits

• Agile Development & Emerging Technologies
• Information Security Management, Information Technology Project Management & Information Technology Trends
• IT Governance, IT Systems Management & System and Technology Integration
• Strategic and results-oriented leader.
• Strong problem-solving and decision-making skills.
• Collaborative and adaptable in complex environments.
• Passionate about innovation and driving transformation.

Our AVP Technology earns between $206,900 - $347,500. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
• Long Term Grants and Deferred Compensation

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you will lead transformation surrounded by trailblazing industry leaders like you. You will be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you are at in your career trajectory, you will be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you will be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T? Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

USA:TX:Dallas / 208 S Akard St - Concourse:208 S Akard St @ Concourse

Salary Range:

$206,900.00 - $347,500.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-72255 Date posted 10/07/2025