Overall Purpose: Manage Product organization’s centralized chief of staff group.  Ensure the effective delivery and coordination of strategic planning, strategic initiative delivery, performance and objective setting, budget planning, headcount management and team/organization communications/activities for both SVP and individual VPs.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

• Strategic Planning and Business Management: Oversee the development, implementation, and monitoring of strategic initiatives and business plans to align with organizational goals and drive business growth.

• Executive Operations and Resource Management: Manage workflows, optimize executive operations, ensure effective performance of human resources and budget functions, and maintain effective resource allocation.

• Cross-Functional Collaboration and Representation: Ensures cross-functional collaboration within product organization, AT&T Business and the broader AT&T organization.  Represent the district, provide a front door for requests not having a clear owner, and engage with internal and external stakeholders to support strategic initiatives.

• Internal and External Communications: Develop and maintain communications within the product organization as well as regular cadence of reporting – product performance, P/L gap closure and roadmap to client organizations such as sales, operations and rev ops.  Ensure creation of external facing communications materials for key industry presentations/events.

• Performance Monitoring and Reporting: Monitor key performance indicators (KPIs), prepare comprehensive reports, and provide actionable insights to inform executive decision-making and ensure organizational success.

• Team Leadership and Crisis Management: Lead, mentor, and develop a team of direct reports supporting a shared service function, address and resolve issues or crises, and make informed decisions to maintain operational stability in a dynamic environment.

Job Contribution: Designs and executes strategies that support the overarching philosophy of the organization. Oversees departmental programs and is often hands-on with the design and implementation of applicable strategies. Typically leads large teams, supervising supervisors as well as career-level staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates. Supervisor: Yes

Education/Experience: Bachelor’s degree (BS/BA) desired. 10+ years of related experience.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T?

Our Director-Chief of Staff jobs earn between $174,100.00 - $261,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
• Long Term Grants and Deferred Compensation
• Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$174,100.00 - $261,100.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-115873 Date posted 07/17/2026