Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.

This role is responsible for store design execution across the AT&T retail portfolio, overseeing the execution of store layouts and aesthetics. Responsibilities include layout planning, fixture and material design, and vendor selection and management.

In the role as a Director - National Operations, you will lead and optimize nationwide operational strategies, ensuring efficiency, scalability, and alignment with organizational goals to drive business success.

Specifically, this role is responsible for store design execution across the AT&T retail portfolio, overseeing the execution of store layouts and aesthetics. Responsibilities include layout planning, fixture and material design, and vendor selection and management.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
• Strategic Leadership, Planning, and Optimization: Lead and optimize nationwide operational strategies, ensuring alignment with organizational goals to enhance efficiency and scalability.
• Project Management: Oversee all national projects and programs from concept to implementation.
• Cross-functional Collaboration with Executive Leadership: Collaborate with multiple business units to ensure cohesive strategies including contact with key executive management decision-makers.
• Data Analysis and Reporting: Analyze data to inform decision-making and drive operational improvements.
• Sales Operations and Support: Oversee sales operations activities by using knowledge of company products, services and technology to achieve company and operational goals.

Ideal candidate will have these skillsets:

• Design Expertise: Strong portfolio demonstrating creative and practical retail design solutions. Knowledge of CAD software, rendering tools, and design best practices.

• Project Management Experience: Proven track record managing complex projects with multiple stakeholders, budgets, and timelines.

• Vendor Management: Experience negotiating contracts, evaluating vendor performance, and fostering strategic supplier relationships.

• Communication Skills: Excellent written and verbal communication for collaborating across teams, presenting ideas, and managing vendors.

• Problem-Solving: Ability to anticipate challenges, develop contingency plans, and drive creative solutions under pressure.

Job Contribution: Designs and executes strategies that support the overarching philosophy of the organization. Oversees departmental programs and is often hands-on with the design and implementation of applicable strategies. Typically leads large teams, supervising supervisors as well as career-level staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates.

Education/Experience: Bachelor’s degree (BS/BA) desired. 10+ years of related experience.

Supervisor: Yes

Our Director-National Operations earns between $155,400 - $261,100. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage  
• 401(k) plan  
• Tuition reimbursement program  
• Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)  
• Paid Parental Leave  
• Paid Caregiver Leave  
• Additional sick leave beyond what state and local law require may be available but is unprotected  
• Adoption Reimbursement  
• Disability Benefits (short term and long term)  
• Life and Accidental Death Insurance  
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  
• Employee Assistance Programs (EAP)  
• Extensive employee wellness programs  
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone
• Long Term Grants and Deferred Compensation

If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. 

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.