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"We care about our customers & our employees, our business & our communities future." Julia — Corporate Support - M&P Manager "We have an opportunity to make an impact at all levels & have fun doing it."
"We care about our customers & our employees, our business & our communities future."
"We have an opportunity to make an impact at all levels & have fun doing it."
Lead our business with your boldest ideas.
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.
Key Responsibilities:
Define and evolve product technology vision and north-star outcomes aligned to wholesale/MVNO business objectives and partner enablement.
Own the product roadmap and delivery plan, converting ambiguity into clear requirements, decision frameworks, and phased execution that balances speed-to-market with durability.
Translate between technical constraints (systems, APIs, security, data flows, network behavior, operational processes) and business needs (GTM, margin, customer and partner experience), ensuring shared understanding across technical and non-technical stakeholders.
Partner with Architecture & Engineering teams to shape scalable, secure, high-performing solutions, including governance, observability, and controls appropriate for partner-facing ecosystems.
Drive end-to-end launch readiness and operationalization: partner onboarding enablement, support model readiness, measurement/telemetry, and continuous improvement feedback loops.
Lead cross-functional execution across Sales, Commercialization, Operations, Finance/Analytics, and Legal—aligning dependencies, resolving conflicts, and unblocking delivery.
Use data-driven decisioning with Finance and Analytics to model forecasts and adoption assumptions and to inform sustainable offer/pricing and packaging strategies in a wholesale context.
Embed guardrails-first thinking to protect customer experience and platform integrity (eligibility controls, policy/quality levers, compliance considerations, and operational risk mitigation).
Identify and productize opportunities to reduce operational friction using automation and AI-enabled workflows—shifting from manual escalations toward standardized, tool-driven resolution paths.
Develop and deliver executive-level narratives and presentations with crisp status, decision asks, risks, and mitigation plans; drive consensus and accountability.
Required Qualifications:
Strong program/project leadership skills managing complex initiatives with multiple stakeholders, dependencies, and external partner considerations.
Exceptional communication, facilitation, and executive storytelling skills—able to simplify complexity, frame decisions, and drive alignment at senior levels.
Demonstrated ability to take ownership in ambiguous environments, drive accountability across teams, and deliver outcomes with minimal supervision.
Proven ability to operate as a business–technology translator: understands technical architecture and constraints while optimizing for business value and customer experience.
Strong problem-solving skills—able to identify root causes, align stakeholders, and implement pragmatic solutions quickly.
Track record of improving customer and partner experiences through scalable, repeatable product and operational approaches.
Supervisor: NoEducation/Experience: Bachelor’s degree (BS/BA) desired. 5+ years of related experience. Certification is required in some areas.
Preferred Skills:
Experience delivering partner-facing / B2B2C technology products in a platform environment (telecom, wholesale, enterprise, or ecosystem-based models).
Familiarity with API/platform enablement concepts (standardized interfaces, governance, security controls, observability).
Experience shaping product strategy using forecasting, financial modeling, and data-driven decisioning (adoption assumptions, pricing/packaging, margin sustainability).
Comfort partnering with Legal/Commercial teams to translate product intent into partner-ready requirements, documentation, and contracting inputs.
Exposure to automation and AI-enabled workflow design, including responsible operationalization with governance and measurable outcomes.
Expertise in tools such as Jira, Figma, and product analytics platforms.
PMP or equivalent project management certification is a plus.
Experience in change management processes and tools.
Our Lead Product Technology earns between $143,800 - $215,800 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today!
Ready to join our team? Apply today!
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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Invested in your satisfaction and continued success.
We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.
Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.
Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.
Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.
Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.
Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.
You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.
When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).
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