Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

Are you passionate about translating business needs into actionable solutions and driving impactful change? Join our dynamic team as a Business Analyst Lead, where you’ll play a pivotal role in bridging the gap between visionary ideas and successful project delivery. If you thrive in a collaborative environment and are eager to make your mark on transformative initiatives, we want to hear from you!

What You’ll Do

• Collaborate with stakeholders to gather, analyze, and document detailed business and technical requirements (Waterfall) or user stories (Agile).

• Serve as the vital link between business stakeholders and technical teams, ensuring seamless communication and project alignment.

• Lead and coordinate validation, verification, and user acceptance testing (UAT) to guarantee solutions meet business needs and quality standards.

• Manage changes to requirements/user stories, assess project impacts, and identify and mitigate associated risks.

• Partner in project planning activities, including developing timelines and resource plans to drive successful outcomes.

• Proactively identify and implement process improvements for requirements management and user story development.

• Leverage data analysis and process modeling techniques to inform decision-making and enhance project results.

• Champion continuous improvement and foster a culture of collaboration across cross-functional teams.

What You’ll Bring

• Bachelor’s degree in IT, Business, or a related field (preferred).

• 5+ years of business analysis experience, with a proven track record in requirements gathering and stakeholder management.

• Strong analytical, problem-solving, and decision-making skills.

• Excellent verbal and written communication abilities, comfortable engaging both technical and non-technical audiences.

• Demonstrated leadership and team motivation experience, with effective project management skills.

• Proficiency in planning tools and project documentation (e.g., MS Project, JIRA, Confluence).

• Experience with data analysis (SQL, Tableau) and process modeling techniques (e.g., BPMN) is a plus.

• Industry experience in telecommunications or a related sector is beneficial.

• Professional certifications such as CBAP or PMI-PBA (optional, but highly valued).

Our Lead Tech Business Analysis earns between $118,800 - $178,200 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected.

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite – Full-time office role

#ConsumerTechnologyeXperience

 AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?

Apply now

Weekly Hours:

40

Time Type:

Regular

Location:

USA:TX:Dallas / Two AT&T Plaza (211 S Akard St) - Dat:211 S Akard St

Salary Range:

$118,800.00 - $178,200.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-82146 Date posted 09/08/2025