Overall Purpose: Note: This job family should be limited to technical organizations only. Responsible for implementing, improving, supporting and leading the processes, strategies, communications and tools for technical organizations to enhance operational efficiency and competitive advantage in technical business areas. Must have a thorough knowledge of the technical organization (processes, procedures, tools, applications, systems, etc.) coupled with a strong business background in order to fully support th

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
• Internal Process Design and Implementation: Define, design, and implement processes and process improvement within the technical organization. Deploy tools and implement Agile methodology.
• Compliance Support: Create and manage compliance policies, standards, and processes; manage audit and compliance reviews; conduct process and quality reviews and audits; conduct vendor management and relations; oversee disaster recovery and business continuity planning.
• Financial Oversight: Conduct financial modeling and analysis. Prepare and review business cases. Manage IT project management, front door process and financials.
• Analysis and Reporting: Develop and maintain metrics, scorecards, and performance analyses. Identify performance gaps and recommend solutions.
• Planning and Strategy: Coordinate infrastructure programs and manage roadmaps. Engage in strategic and tactical planning activities. Create communications for technical organizations.


Job Contribution: An expert in their field, applying broad business knowledge and strategic insight surrounding emerging trends and technologies to solve complex problems and drive organizational results. Leads critical, high-impact projects and designs/implements innovative business strategies. Works with minimal oversight, frequently consulting senior leadership and influencing executive decisions. Serves as a mentor and assists others with challenging issues. Supervisor: No

TCP Career Step Differentiator: Manages very complex tech business management processes such as analyzing data and reporting, managing financials, Front Door, etc. for the largest most complex segments. Makes recommendations for major improvements.

Education/Experience: Bachelor’s degree (BS/BA) desired in Computer Science or Business. 7+ years of related experience. Certification is required in some areas.

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$130,700.00 - $196,100.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-108123 Date posted 04/27/2026