This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Overall Purpose: To drive revenue growth and retention by selling the organization’s products and services via telephone within designated market areas or assigned accounts.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

• Revenue Retention and Growth: Drive revenue growth by retaining existing customers, achieving sales quotas, and upselling to create incremental new business.
• Customer Relationship Management: Develop and maintain strong client relationships, manage account escalations, and ensure direct communication with key decision makers.
• Sales Metrics and Performance: Successfully close sales deals, deliver on sales metrics, and secure renewal and new contracts to meet performance targets.
• Customer Needs and Solutioning: Assess and understand customer needs to tailor solutions, leveraging a consultative approach to meet strategic business priorities and apply the latest technologies.
• Market and Industry Knowledge: Conduct market research to stay informed on industry trends and identify key customer needs, utilizing this knowledge to enhance sales opportunities and improve customer satisfaction (Net Promoter Score - NPS).


Job Contribution: A mid-level sales representative with solid grasp of sales principles, practices, products, and services. Manages small to mid-sized sales and occasionally handles large complex sales. Works with moderate on-going supervision. Responsible for a moderate quota or territory. Utilizes company policies and exercises judgment to resolve customer issues or identify opportunities. May lead presentations and mentor less experienced peers.

Supervisor: No

Education/Experience: Bachelor’s degree (BS/BA) desired. 2+ years of related sales experience.

Our Sr Spec Inside Cust Success 1 TER earns between $48,300 - $72,500 in commissions with a total target compensation of $78,300 - $102,500. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage  

• 401(k) plan  

• Tuition reimbursement program  

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  

• Paid Parental Leave  

• Paid Caregiver Leave  

• Additional sick leave beyond what state and local law require may be available but is unprotected  

• Adoption Reimbursement  

• Disability Benefits (short term and long term)  

• Life and Accidental Death Insurance  

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  

• Employee Assistance Programs (EAP)  

• Extensive employee wellness programs  

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,

•  AT&T internet (and fiber where available) and AT&T phone

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Ready to join our sales team? Apply today

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.