Skip to main content
Close Search

Sr Associate Billing Governance & AI Revenue Assurance / Telecom Billing / Invoice Validation / Billing Operations

Gurgaon, India

Apply Now

captivate

Generate the sales that will help us build a more connected world.

"If you’re getting ready to start your career with AT&T know that you’re expected to work hard."

Kyle P — Channel Manager, B2B Sales Development Program

"At the same time, you have the ability to grow professionally. The connections you’re going to make inside of the company are connections you’ll always have — and need — to further your career."

Sales

Closing the deal means opening up millions of opportunities.

Senior Associate – Sales Support

AI-enabled Contracts, Billing Governance & Revenue Assurance

Role Overview

We are looking for a detail-oriented and analytically strong professional to support customer billing governance and revenue assurance operations across telecom products and enterprise services.

This role focuses on ensuring accurate, timely, and compliant billing by aligning vendor/OEM contract inputs, commercial terms, product attributes, and billing triggers. The individual will leverage workflow tools, analytics, automation-enabled controls, and system-driven insights to proactively manage billing gaps, revenue leakage, and exceptions.

Key Responsibilities

Billing Governance & Execution

  • Support end-to-end billing readiness, setup coordination, trigger tracking, and issue resolution
  • Ensure accurate billing setup aligned to product, contract, and customer requirements
  • Drive timely billing activation and closure through workflow tracking

Contract-to-Billing Alignment

  • Review orders, contracts (vendor/OEM), commercial terms, and product attributes
  • Validate billing conditions including start dates, rate plans, charge attributes, and account structures
  • Ensure seamless flow from contract inputs to downstream billing outputs

Revenue Assurance & Invoice Validation

  • Execute billing quality checks and support revenue assurance controls
  • Analyze billing exceptions, invoice discrepancies, under/over-billing, and disputes
  • Identify and mitigate revenue leakage risks and control gaps

Analytics, Automation & Insights

  • Leverage automation tools, anomaly detection, dashboards, and analytics outputs
  • Improve invoice accuracy, exception prioritization, and revenue visibility
  • Support adoption of AI-driven insights for proactive governance

Stakeholder & Vendor Coordination

  • Collaborate with Sales Support, Billing, Finance, Product, Operations, Technology, and vendors/OEMs
  • Drive resolution of billing gaps, pending triggers, and open assurance issues
  • Ensure effective communication across upstream and downstream teams

Governance, Compliance & Reporting

  • Maintain trackers, dashboards, and documentation for leadership visibility
  • Ensure adherence to process controls, audit readiness, and compliance standards
  • Support reporting on billing accuracy, leakage, and exception trends

Required Qualifications

  • 8+ years of experience in telecom billing operations / billing support / revenue assurance
  • Strong understanding of:
    • Billing lifecycle and triggers
    • Invoice validation and dispute management
    • Vendor/OEM contract inputs and commercial terms
  • Experience with workflow tools, dashboards, and reporting platforms
  • Strong analytical, problem-solving, and stakeholder management skills

Preferred Qualifications

  • Experience with AI/automation-enabled billing controls and analytics tools
  • Exposure to enterprise telecom products and services
  • Familiarity with compliance, audit, and governance frameworks

Key Skills

  • Billing Governance & Operations
  • Revenue Assurance & Leakage Control
  • Contract-to-Billing Alignment
  • Invoice Validation & Exception Management
  • Analytics & Automation Tools
  • Stakeholder & Vendor Management

Impact Measures

  • Improved invoice accuracy and billing timeliness
  • Reduction in billing gaps, disputes, and revenue leakage risks
  • Enhanced visibility through dashboards, analytics, and reporting
  • Increased automation coverage across billing controls and validation
  • Stronger compliance, audit readiness, and governance discipline

Location

Gurgaon, India

Weekly Hours:

40

Time Type:

Regular

Location:

Gurgaon, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.



Job ID R-116674 Date posted 07/24/2026
Apply Now

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

Discover more at AT&T

Sign up for job alerts, updates and more.

Interested In

AT&T Info and Alerts. Max 12 messages/month. Privacy Policy. You may opt-out at anytime by sending STOP to short code 20013. Msg & data rates may apply.

The values we live by.
  • Live True

    Do the right thing, no compromise.

  • Think Big

    Innovate and get there first.

  • Pursue Excellence

    In everything, every time.

  • Inspire Imagination

    Give people what they don't expect.

  • Stand for Equality

    Speak with your actions.

  • Embrace Freedom

    Press, speech, beliefs.

  • Make a Difference

    Impact your world.

  • Be There

    When customers & colleagues need you most.

Back to top