Job Description:

Key Job Responsibilities:

• Develop and enhance Salesforce applications using Apex and Lightning.
• Work with the Lightning Framework, building dynamic components and leveraging the Salesforce Lightning Design System.
• Design and implement Sales and Service Cloud solutions within an Agile development environment.
• Drive custom development and integration across Salesforce and third-party platforms.
• Build scalable solutions using LWCs, Apex, Web Services, and APIs.
• Collaborate with cross-functional Scrum teams to enhance and maintain Salesforce applications.
• Diagnose, track, and manage quality issues to resolution
• Troubleshoot and resolve production issues, ensuring seamless user experiences.
• Proficient in object-oriented design, knowledge of design patterns/ trigger/ integration framework
• Research and apply Salesforce best practices to enhance system performance and scalability.
• Custom User Interface development, including Lightning pages and Lightning Web Components
• Support a detailed functional design document to match business requirements
• Collaborate with a team of Architects, Developers, and Engineers to determine the most appropriate technical strategy and designs to meet business needs
• Contribute to technical discussions, influencing smart decisions around configuration vs. custom development.

Basic Qualifications:

• 3+ years of professional experience administering and developing SAAS applications
• Strong grasp of Salesforce Service and Sales Cloud e.g. products, opportunities, leads, cases, omni-channel routing, entitlements, reporting, security/sharing, automation, and importing data
• Experience in JSON, REST API's, Web Services, Platform Events
• At least 3+ years working with the Salesforce Sales and Service Cloud in a developer role
• Strong proficiency in Lightning Web Components (LWC) and Aura.
• Good understanding of Salesforce DX.
• Bachelor's degree in computer science or related field
• Salesforce Certified Administrator and Platform Developer 1, Platform Developer 2 preferred
• Experience working with CI/CD pipelines and automated deployment processes.
• Excellent verbal and written communication skills with the ability to engage confidently with leads, business users, and cross-functional teams.
• Strong analytical and problem-solving skills with a passion for learning and exploring new technologies.
• Ability to work independently, take initiative, and be highly proactive in a fast-paced environment.

Experience using Source Control Management systems (ex. Git, Bitbucket):

• Experience working with Git and GitHub
• Experience working with Visual Studio Code or any equivalent IDE.
• Experience with Salesforce data tools (Data Loader/ Jitterbit/any other ETL tool)

Preferred Qualifications:

• Experience working with distributed systems at scale.
• A passion for solving complex technical challenges and optimizing performance.
• Hands-on experience in automating, deploying, and supporting large-scale infrastructure.
• Experience exploring and integrating AI/ML tools and technologies to add value to business solutions.
• Knowledge of DevOps tools and practices including CI/CD, container orchestration, and cloud platforms (AWS, Azure, GCP).
• Experience in the telecom industry or familiarity with telecom business processes.

Deliverables & Results:

• Should deliver fully functional business logic with all the best practices incorporated
• Ensure the existing functionalities are intact and there is no impact on them due to the new implementation.
• Have all the new triggers implemented using the identified trigger framework.
• Should deliver effective unit test cases with 85% coverage and should cover positive, negative, boundary, and load testing scenarios.
• Document all the key designs and write the technical design document for the new implementation.
• Deploy the new functionalities to higher sandbox environments.

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.