Job Description:

We are looking for a new Network Field Operations Technician  to join our team of technicians in Spain. The core duties of this position require delivering field service at AT&T PoP’s (Point of Presence) within Spain and Portugal.

The scope of onsite tasks:

• Core HW Equipment installation (Cisco, Juniper, HP, Hitachi, Ciena, Patch Panels etch) including cabling work either copper and fiber at customer's site
• Problem determination and troubleshooting on Network Components
• Customer provisioning (Access and Backbone circuits)
• Network maintenance and planned work
• Circuit measurements and test.  

Responsibilities include:

• Supporting proposed projects, track detailed plan schedules
• Participating in project meetings to support project team
• Performing technical analysis of hardware and transmission facilities using various diagnostic tools, commands  and Data Testers  in support of efficient network operations
• Managing external interfaces with Telehouse, 3rd party suppliers and main Telco providers  for provisioning and maintenance tasks
• Managing internal interfaces with SD (Service delivery), PIMs (Project Implementation Manager), NRCs (Network Reliability Center), GAM ( Global Access management) and NP&E ( Network Planning & Engineering).
• Directing and controlling the activities of 3rd  party field technicians as per AT&T standards  
• Supporting HW configuration updates
• Documenting and reporting action items
• Site Survey scheduled to remote POP (National and International) in order to verify quality and status of the site. 

Education:

• Computer Science or Electronic diploma

Key Competencies required are:

• Fluent Spanish and solid English, oral and written.
• Knowledge of IP and Telecommunications standards 
• Understanding of Wide Area Network (WAN) and Local Area Network (LAN)
• Wide knowledge of PTT / Carrier technologies and standards (Circuits E1-E3-T3 STMx, Ethernet and Ethernet over SDH/SONET  etch.) 
• Knowledge of testing methodology and usage of test equipment for circuits certification
• Fundamental knowledge of Coax  Copper and Fibers cabling systems / adapters / interfaces and their installation &  handling
• Principles of electrical engineering
• Excellent  in Problem Solving 
• Car driver’s license and active driver
• Team player, well-organized and self-motivated person, capable to take initiatives and responsibilities. 
• Strongly process- and customer-oriented with high quality result oriented approach
• Availability to travel abroad if required

Location: Madrid, Spain

Core Working Time:

• 8AM to 6PM CET, required flexibility in working hours for maintenance activities  (including nights and weekend)
• With ability to work on-call 7x24 hours if necessary

Weekly Hours:

40

Time Type:

Regular

Location:

ESP:M:Madrid / Calle Del Principe De Vergara 112 - Adm: Calle Del Principe De Vergara 112

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-37842 Date posted 09/25/2024