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Bilingual Collections and Customer Service Representative - Hiring Event

Naucalpan de Juárez, Mexico

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Julia — Corporate Support - M&P Manager

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Job Description:

Start your 2025 finally securing to join AT&T! SAVE the date to come to our site for our Open House hiring event on Tuesday December 10th!

This is your opportunity to be selected and secure your job as a future voice of AT&T – a global leader in communications and technology!  

Apply to get registered to our event and receive the link to join our event at any time you are available from 9:00 am to 5:00 pm and get selected!

What you’ll bring:
Available to be selected now and schedule your START DATE on January 2025.
Advanced Conversational English to converse seamlessly with U.S. customers.
Personal Computer experience with Microsoft Windows and Office.
Previous experience in customer care, billing, collections, or similar roles is highly desired.
Ability to train/work 40 hours per week during operation hours from 7:00 am to 9:15 pm CST, Monday to Friday (considering Daylight Saving Time & Holidays) - WEEKENDS OFF
Ability to work in the office 100% of the time 


Changing the speed of business comes with many rewards –starting with your paycheck:

Monthly Base Salary: MXN$18,225 (before Taxes)
Monthly Grocery vouchers MXN $1,519 every 14 days
Monthly Restaurant vouchers MXN $1,216 every 14 days

Once you’re a part of the team, you’ll gain some amazing perks and benefits including:
Life Insurance
Vacation days, plus three personal days, onsite medical and more.
50% discount on five lines of AT&T Wireless service.
Paid starting from your first day of training, including some benefits like meal and grocery vouchers.      

Training Payment & Expectations
Full payment and benefits start since your day-1-training. You will be required to attend 100% of your Training at the Office (between 1-3 months). During your 90 days trial period you will not be authorized to request vacation or personal days off.


Is it a remote job? This is not a remote.  
This job will require to you work in our offices starting on your first day of training, and you will need to confirm your availability to work on site during the interview process.  We do not currently offer remote or hybrid job opportunities.  

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you! 

Your future is calling. Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Naucalpan De Juarez, Estado de Mexico, Mexico

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.



Job ID R-45991 Date posted 11/20/2024
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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