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Expert System Engineering - Billing Platforms

Plano, Texas

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innovate

Discover the undiscoverable.

"AT&T allows me to work on projects that will be seen by millions of customers."

Megan T. — Sr. Specialist, Software Engineer

"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."

Technology

Don't just imagine the future. Create it.

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

This Expert Systems Engineer role is a technical position within the team responsible for enterprise billing platforms that ensure accuracy, reliability, and financial integrity at scale. As a technical leader in the Billing domain, you will shape the modernization of billing systems by applying AI‑driven and platform‑oriented approaches to improve accuracy, exception handling, and operational efficiency. Beyond domain ownership, this role operates as a cross‑platform leader, partnering with product, finance, and technology teams to modernize legacy capabilities into scalable, compliant, and future‑ready billing platforms aligned with enterprise priorities.

What You’ll Do

  • Design and lead enterprise billing platforms and services responsible for accuracy, scalability, and financial integrity across customer and partner ecosystems.

  • Architect highreliability billing systems that support invoicing, adjustments, settlements, and downstream financial processes.

  • Translate complex billing, finance, and operational requirements into robust technical architectures aligned with business outcomes.

  • Own the technical roadmap for billing platforms, ensuring alignment with platform strategy, compliance needs, and longterm modernization goals.

  • Serve as the primary technical owner for billing initiatives, accountable for delivery success, architectural integrity, and system performance.

  • Partner with finance, product, and downstream platform teams to ensure billing solutions integrate cleanly across the BSS landscape.

  • Drive performance, reconciliation, and reliability analysis, resolving defects, data inconsistencies, and systemic risks.

  • Ensure systems meet security, audit, regulatory, and compliance requirements, maintaining detailed technical and architectural documentation.

  • Apply AIenabled approaches to improve billing accuracy, exception handling, and operational efficiency.

  • Provide technical leadership across multiple domains, influencing platformwide decisions beyond billing.

What You’ll Need

  • Proven experience designing billing, invoicing, or financial platforms in complex enterprise environments.

  • Strong architectural background in transactional systems, data integrity, reconciliation, and financial accuracy.

  • Experience translating business and finance requirements into secure, reliable technical solutions.

  • Ability to make highimpact architectural decisions across platform, software, and cloud environments.

  • Demonstrated success leading initiatives through technical leadership and collaboration.

What You’ll Bring

  • Master's degree (MS/MA) desired in Computer Science, preferred.

  • 10+ years of related engineering experience.

  • Expertlevel knowledge of billing systems, financial platforms, or largescale transactional architectures.

  • Experience leading widescope, highvisibility programs with material operational and business impact.

  • Strong analytical and problemsolving skills, particularly in data accuracy and system integrity challenges.

  • Ability to work autonomously while partnering closely with senior and executive stakeholders.

  • An enterprise mindset with a focus on platform stability, scalability, and longterm sustainability.

Our Expert System Engineering , earns between $171,000-$287,200 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage  

  • 401(k) plan  

  • Tuition reimbursement program  

  • Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)  

  • Paid Parental Leave  

  • Paid Caregiver Leave  

  • Additional sick leave beyond what state and local law require may be available but is unprotected  

  • Adoption Reimbursement  

  • Disability Benefits (short term and long term)  

  • Life and Accidental Death Insurance  

  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  

  • Employee Assistance Programs (EAP)  

  • Extensive employee wellness programs  

  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,

  • AT&T internet (and fiber where available) and AT&T phone.

  • Long Term Grants and Deferred Compensation

#LI-Onsite – Full-time office role-

Ready to join our team? Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

Plano, Texas, USA:GA:Alpharetta / 500 North Point Pkwy - Adm (owned):500 North Point Pkwy

Salary Range:

$171,000.00 - $287,200.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.



Job ID R-103657-1 Date posted 03/19/2026
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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