About the Role:
Join our team as a Service Assurance & Project Support Specialist! In this entry-level role, you will help maintain high service assurance standards and elevate client satisfaction by supporting the successful execution of projects. You’ll play a key role in ensuring alignment with scope, schedule, and resource coordination, while following industry best practices.

Key Responsibilities:

• Documentation & Standards: Record issues, enforce standards, and advise development teams on compliance.

• Process Improvement & Quality Management: Review deliverables, ensure adherence to quality standards, and proactively address issues or risks.

• Project Management: Assist with projects from start to finish, ensuring timely delivery within budget and according to specifications.

• Communication: Maintain open and regular communication with stakeholders and internal clients, providing project updates, facilitating meetings, and managing expectations.

• Additional Support: Take part in tasks related to data analysis, reporting, and team collaboration.

What You'll Bring:

• 2+ years of relevant experience in service assurance, operational background, or a related field.

• Strong organizational, documentation, analytical and project management skills.

• Ability to follow established procedures and apply company policies to routine tasks.

• Solid communication and teamwork abilities.

• English language skills at B2 level or higher

• Detail-oriented and proactive in identifying and resolving problems.

• Proficiency in Microsoft Office, especially PowerPoint and Excel

• Bachelor’s degree (BS/BA) preferred.

• Experience with project management and tracking tools (e.g., MS Project, Jira, Trello, Asana) is a plus

Why Join Us?

You’ll work in a supportive team environment, contributing to project success and client satisfaction. This is an excellent opportunity for early-career professionals eager to develop practical skills and grow in service assurance and project management.

Location: Brno, Czech Republic

Working Time: US shift (1:00 pm - 10:00 pm)

Current Work Model: 3 days per week in the office

Salary Range: 48 000 - 73 000 CZK gross a month. The actual salary is based on skills, experience and knowledge.

Ready to use your operational and technical skills where they truly matter? Apply now!

Weekly Hours:

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.