This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

Overall Purpose:Overall Purpose: We are seeking a detail-oriented and service-driven Human Resource Specialist to join our team. The primary responsibility of this role is to manage and execute day-to-day HR transactions within our internal systems, such as: Workday, Halo, Nexus, Power BI, Info, etc. The ideal person will provide critical administrative support that enables HR Business Partners (HRBPs) to focus on strategic initiatives aligned with our company’s priorities. This role serves as the backbone for efficient and accurate HR operations, directly supporting our commitment to exceptional employees and client service.

Key Responsibilities:

• Process and manage a variety of HR transactions (hires, job changes, terminations, organizational changes, compensation changes, etc.)

• Serve as the first point of contact for transactional HR inquiries from clients and HR Business Partners, ensuring a timely and professional response

• Troubleshoot, resolve, and escalate data/reporting issues as appropriate team

• Maintain and update employee records with a high degree of accuracy and confidentiality

• Generate, audit, and distribute regular HR reports as requested

• Partner with HRBPs and HR Operations to ensure seamless handoffs and optimal workflow

• Support HR compliance processes by ensuring transaction documentation is complete and accurate

• Identify opportunities to streamline and improve HR transaction processes

• Stay current on system updates, policy changes, and administrative procedures relevant to HR transactions

Qualifications:

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or relevant field preferred

• 5+ years’ experience in HR operations, transactional HR, or related roles, especially within AT&T tools

• Strong understanding of HR processes and data confidentiality standards

• Exceptional attention to detail and organizational skills

• Proven ability to manage multiple tasks, prioritize, and deliver accurate work under deadlines

• Effective interpersonal and customer service skills

• Proficiency with HR systems (Workday experience highly preferred)

• Comfort with Microsoft Office suite (Excel, Outlook, etc.)

Supervisor: No

Education/Experience: Bachelor’s degree (BS/BA) desired. 5+ years of related experience.

As our organization continues to grow and evolve, the volume and complexity of day-to-day HR transactions processed through Workday has increased significantly. HR Business Partners (HRBPs), whose primary role is to drive organizational effectiveness and align HR strategies with business priorities, are currently required to spend significant time on administrative and transactional tasks. This diverts critical talent away from more strategic activities that propel our business forward.

Key Reasons for the Role:

• Improved Strategic Focus for HRBPs:
  By centralizing Workday transactions with a dedicated specialist, HRBPs can refocus their time on talent management, workforce planning, and directly partnering with leaders to address business challenges. Freeing HRBPs from administrative workloads ensures that our HR function delivers higher value.

• Increased Accuracy and Compliance:
  A role dedicated to HR transactions in Workday enhances data quality, ensures accurate record-keeping, and mitigates compliance risks. This specialist will maintain consistency in processes and documentation, reducing errors and potential audit issues.

• Enhanced Employee and Client Experience:
  With a skilled resource managing transactional inquiries and requests, issues are resolved more efficiently, employee experiences improve, and HR’s reputation as a responsive partner is strengthened.

• Process Optimization:
  This role enables the identification and implementation of best practices and process improvements within the HR transactions workflow, resulting in streamlined operations and improved turnaround times.

• Scalability:
  As the business grows, so does the administrative burden. Proactively establishing this role ensures we have the right infrastructure to handle increased volume without compromising service quality or overburdening existing team members.

• Cost Effectiveness:

Considering the cost differential between HRBPs and a transactional specialist, reallocating transactional work is a cost-effective way to maximize our return on HR investment.

Our Lead HR Business Partner earns between $130,700 - $196,100 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage  
• 401(k) plan  
• Tuition reimbursement program  
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  
• Paid Parental Leave  
• Paid Caregiver Leave  
• Additional sick leave beyond what state and local law require may be available but is unprotected  
• Adoption Reimbursement  
• Disability Benefits (short term and long term)  
• Life and Accidental Death Insurance  
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  
• Employee Assistance Programs (EAP)  
• Extensive employee wellness programs  
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone

If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility.  Apply today!

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.