This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Build the future of connectivity by leading the teams that keep AT&T’s hybrid network running securely, reliably, and innovatively. At AT&T, our technology leaders play a critical role in advancing cloud, virtualization, and software-defined networking while supporting legacy infrastructure that millions rely on every day.

Director-Network Technology Support, you lead large, multi-level technical teams responsible for both legacy network platforms and modern cloud-native technologies. You drive the transformation of people, processes, and platforms as AT&T evolves toward a software-based, highly automated, and intelligent network. Your leadership directly impacts network resilience, security, and customer experience across the enterprise.

What you’ll do

• Lead and develop large technical organizations supporting legacy network equipment and cloud-native platforms, including VNFs and CNFs.

• Drive workforce transformation by building cloud and software-based networking capabilities through structured training and hands-on development.

• Oversee the design, implementation, and integration of software-based network platforms into production environments.

• Direct analytics, performance optimization, and remediation strategies to ensure network reliability, efficiency, and resilience.

• Ensure compliance with security standards, including ASPS, while leading vulnerability management and Identity and Access Management (IAM) strategies.

• Define and execute operations strategies leveraging data, AI/ML, and intelligent automation to improve end-to-end network operations.

What you’ll need

• Experience leading support and operations for hybrid network environments spanning legacy and cloud-native platforms.

• Hands-on knowledge of software-defined networking, virtualized network functions, and containerized network functions.

• Experience with cloud platforms and orchestration technologies such as OpenStack and Kubernetes.

• Expertise in network performance analytics, KPI development, and operational remediation.

• Knowledge of network security practices, compliance standards, vulnerability remediation, and IAM systems.

What you’ll bring

• Demonstrated senior leadership experience overseeing large organizations, including leaders of leaders.

• Proven ability to define and execute technology and operations strategies aligned to enterprise priorities.

• Experience influencing people leadership decisions including hiring, promotions, performance management, discipline, and compensation.

• Bachelor’s degree (BS/BA) preferred.

• 10+ years of related experience in network technology, infrastructure, or cloud-based systems.

Supervisor: Yes

Our Director-Network Technology Support, earns between $191,400 - $287,200 annually. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

• Joining our team comes with amazing perks and benefits:

• Joining our team comes with amazing perks and benefits: 

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)

• Long Term Grants and Deferred Compensation

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  
  

  Ready to join our team?Apply today

  #LI-Onsite – Full-time office role

Weekly Hours:

40

Time Type:

Regular

Location:

Alpharetta, Georgia, Bothell, Washington, Dallas, Texas, Plano, Texas

Salary Range:

$171,000.00 - $287,200.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-104837 Date posted 03/28/2026